I don't understand people or companies that scam. How do they feel good about themselves knowing they conned someone out of their hard-earned money, especially elderly people on fixed incomes? There's just so many scammers out there that I tell you, I'm so grateful that the BBB exists. I've seen commercials for Angie's List but if I recall, you have to pay for that as opposed to the BBB. But anyway, even if they were free, I think most or all of us trust the Better Business Bureau far more. They really do their homework on companies and individuals and put the squeeze on them.